Tally Ozegbe: UX researcher and service designer standing confidently, looking into the distance
UX Researcher | Service Designer She sees what others miss.

Stop storing your connections like shoes you bought and never woreTM.

Growth stalls when connection breaks down.

Portrait of Tally Ozegbe, UX researcher and strategist
15+ years working at the intersection of
strategic human connection and business growth

Products become part of people’s lives.

Whether someone is planning a home, growing a business, learning a new skill, or looking for inspiration, products become part of their everyday lives.

That’s why meaningful products begin with understanding people.

As a UX Researcher and Service Designer, I help teams uncover user, product, and organizational blind spots, translating human insights into evidence-informed product and service decisions that balance user needs with business goals.

For over 15 years, I’ve worked at the intersection of strategic human connection and business growth, helping organizations understand people more deeply so they can build experiences that create lasting value.

Tally Ozegbe / Work
Selected Case Studies

Case Studies

Three frameworks born from the same conviction: disconnection is the root barrier to growth.

Network Activation

The Connection DeckTM

A UX-informed toolkit designed to transform passive networks into activated, revenue-generating relationships.

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UX Research & Design

Molehill Studio

An end-to-end UX research and design engagement examining how small creative studios navigate client discovery, onboarding, and retention.

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Service Design · Strategy

ACE ExponentialTM Framework

A corporate experience framework fusing UX methodology with organizational strategy. Home of the BlindSpot ChecklistTM, driving $250K+ in client outcomes.

View Case Study →
Tally Ozegbe / About
Story & Background
Growth stalls when connection breaks down. That's where my work lives.

Between product and user. Between teams and mission. Between vision and execution.

Colour portrait of Tally Ozegbe, UX researcher and service designer
15+
Years at the intersection of connection & growth
200+
Creatives mentored on audience development and positioning
7
Countries served across Africa, Europe & North America
$250K+
In client outcomes influenced by the BlindSpot ChecklistTM
1 of 15
Adobe Digital Academy, General Assembly Fellows selected nationwide

Sometimes, I wish I was a kid. Then, introducing myself would have been easy, simple, and short.

But I’m an adult, with scars, wins, and experience to go with them.

The scars taught me empathy. The wins taught me what was possible.

Together, they taught me to look beyond the obvious.

Looking back, I can see a pattern running through almost every chapter of my life. Whether I was working with businesses, founders, entrepreneurs, or creative communities, I kept finding myself asking the same questions:

What are people trying to accomplish?

What’s preventing them from getting there?

What blind spot are they experiencing?

I didn’t know it then, but those questions were leading me toward UX Research.

Who I Am

I’ve always been curious about people. Why some ideas spread while others don't?

Why some products become part of people’s everyday lives while others are forgotten.

Why talented people, teams, and organizations sometimes struggle despite doing everything “right.”

For more than 15 years, I’ve found myself working at the intersection of strategic human connection and business growth.

Sometimes that meant helping businesses uncover what was standing in the way of growth.

Sometimes it meant building creative ecosystems that connected people to opportunity.

Today, it means helping teams uncover user, product, and organizational blind spots, translating human insights into evidence-informed product and service decisions that balance user needs with business goals.

From Ecosystems to UX Research

Looking back, I realized I wasn’t changing careers.

I was giving structure to the way I’d been thinking all along.

UX Research gave me the language, methodology, and attention to detail to investigate the questions I had been asking throughout my career.

It didn’t change the questions I was asking.

It changed how I went about answering them.

Through ColourSpree and Baraxana Arts Biennale, I continued exploring how thoughtful experiences, community, and collaboration create meaningful impact. Those experiences reinforced something I had already begun to understand:

Growth rarely stalls because people don’t care.

It stalls because somewhere, something has become disconnected.

What I Do

  • Qualitative Research
  • Research Synthesis
  • Service Design
  • Behavioral Analysis
  • Experience Strategy
  • Customer Experience Research
  • Aligning user needs with business goals

My Philosophy

Products become part of people’s lives.

Whether someone is planning a home, growing a business, learning a skill, or finding inspiration, products become part of their everyday lives.

That’s why meaningful products begin with understanding people—their motivations, behaviors, intent, and lived experiences.

I don’t believe people are problems to be solved.

I believe they are people to be understood.

Tally Ozegbe's red shoes, symbolizing her connection philosophy

Yes, I Have a Red Pair.

I was once asked if I own a pair of red shoes. Yes, I do.

I'm drawn to the color red. And I love shoes. If I could, they would be stilettos.

But because of the phase I'm in right now, they're not. They're practical. Ready to run around with my kids. Ready to get the job done. They're bold—but grounded.

Much like the way I approach my work.

Curious enough to challenge assumptions.

Practical enough to turn insight into action.

Ambitious enough to pursue meaningful impact.

Grounded enough to know that every great product begins with understanding people.

Beyond the Work

Curiosity has a habit of turning into experiments for me.

Sometimes that means asking better questions.

Sometimes it means designing entirely new experiences just to understand how people behave.

Either way, I’m happiest when I’m learning something I didn’t know before.

“Stop storing your connections like shoes you bought and never woreTM.”

It began as a reminder about relationships.

Today, it reminds me that meaningful growth comes from intentional connection—between people, ideas, insights, and the products and services that become part of their lives.

Because growth becomes sustainable when connection is intentional.

Tally Ozegbe / Résumé
Professional History

Résumé

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Tally Ozegbe
UX Researcher | Service Designer
LocationCovington, WA
LinkedInin/tallyozegbe
Core Skills
UX ResearchUX Design Service DesignJourney Mapping Affinity MappingBehavioral Research Usability TestingStakeholder Interviewing Qualitative AnalysisCX Strategy AI-Assisted UX ResearchPrompt Engineering
Tools
FigmaAdobe XD MiroDovetail SimilarwebMS Clarity CanvaGoogle Suite TrelloSlack ChatGPTClaude GeminiGitHub Copilot MidjourneyFigma AI (Make & Jambot)
Professional Summary

UX researcher and service designer with over 15 years of experience in business development, brand strategy, and cultural intelligence. Skilled in integrating AI tools into the UX workflow to accelerate research synthesis, ideation, and prototyping. Founder of multiple initiatives empowering creatives and businesses to grow through user-centered design, immersive research, and network activation strategies.

Experience
UX Research & Design Fellow
Nov 2025 – Feb 2026
Adobe Digital Academy, General Assembly
  • Selected as one of 15 fellows nationwide for a fully funded fellowship valued at $18,000+, totaling 480+ hours of hands-on research and design training.
  • Delivered four end-to-end UX research and design projects in agile two-week sprints.
  • Led full qualitative research lifecycle: defining objectives, conducting interviews, synthesizing through affinity mapping, and translating insights into "How Might We" opportunity statements.
  • Leveraged AI tools (ChatGPT, Claude) to accelerate research synthesis, refine affinity mapping clusters, and streamline competitive analysis across multiple product domains.
  • Synthesized research into personas, journey maps, and task flows that informed wireframes and high-fidelity prototypes in Figma, using Figma AI and GitHub Copilot to accelerate prototyping and site builds.
Personal Practice & Strategic Initiatives
Jan 2020 – Present
Independent
  • Developed the Audacious CatalogTM: a UX research framework applied to legacy catalog systems to enhance customer engagement.
  • Designed and deployed the BlindSpot ChecklistTM, a strategic diagnostic framework. Applied to diagnose structural revenue dependency, resulting in a $250,000 contract secured within 90 days.
  • Conducted UX audits using Similarweb and Microsoft Clarity to uncover website drop-off points and optimize user journeys.
Founder & Strategic Lead
Jan 2019 – Present
ColourSpreeTM & Baraxana Arts Biennale
  • Founded ColourSpreeTM, a business development initiative supporting Africa's creatives focused on positioning, visibility, and sustainable growth.
  • Conducted qualitative grassroots research over 5 years; translated insights into brand strategy frameworks and mentored 200+ creatives on audience development.
  • Collaborated with British Council, GIZ, Goethe-Institut, National Gallery of Art, and Nigerian Tourism Development Corporation across 7 countries.

Education

UX Research & Design FellowshipGeneral Assembly, Adobe Digital Academy
Google UX Design CertificateCoursera
B.A. Industrial DesignAhmadu Bello University, Nigeria
Tally Ozegbe / Contact
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